{"id":30830,"date":"2024-09-28T16:10:26","date_gmt":"2024-09-28T14:10:26","guid":{"rendered":"https:\/\/ivinidimiriamshop.ch\/retours-et-remboursements\/"},"modified":"2025-05-18T10:39:47","modified_gmt":"2025-05-18T08:39:47","slug":"retours-et-remboursements","status":"publish","type":"page","link":"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30830\" class=\"elementor elementor-30830 elementor-29119\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af392de e-flex e-con-boxed e-con e-parent\" data-id=\"af392de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0beea11 elementor-widget elementor-widget-heading\" data-id=\"0beea11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour et de remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5467e98 e-flex e-con-boxed e-con e-parent\" data-id=\"5467e98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ec5c4a6 e-con-full e-flex e-con e-child\" data-id=\"ec5c4a6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-198136f elementor-widget elementor-widget-text-editor\" data-id=\"198136f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Informations g\u00e9n\u00e9rales<\/strong><\/p><p>La cave de Miriam Hermann Gaudio, situ\u00e9e \u00e0 6988 Castel di Monteggio, s&rsquo;engage \u00e0 garantir la plus haute qualit\u00e9 de ses produits et l&rsquo;enti\u00e8re satisfaction de ses clients.<\/p><p> <\/p><p><strong>Alimentation et s\u00e9curit\u00e9<\/strong><\/p><p>En tant que denr\u00e9es alimentaires, les bouteilles de vin ne peuvent pas \u00eatre retourn\u00e9es une fois ouvertes ou alt\u00e9r\u00e9es, conform\u00e9ment \u00e0 la r\u00e9glementation en mati\u00e8re de s\u00e9curit\u00e9 alimentaire et de protection des consommateurs.<\/p><p> <\/p><p><strong>Droit de retrait<\/strong><\/p><p>Le client a le droit de se r\u00e9tracter dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception des marchandises, \u00e0 condition que<\/p><ul><li>Les bouteilles sont scell\u00e9es et dans leur emballage d&rsquo;origine<\/li><li>Aucun dommage<\/li><li>n&rsquo;ont pas \u00e9t\u00e9 expos\u00e9s \u00e0 des conditions susceptibles de compromettre leur qualit\u00e9<\/li><\/ul><p> <\/p><p><strong>Cas de remboursement<\/strong><\/p><p>Nous garantissons un remboursement int\u00e9gral dans les cas suivants :<\/p><ul><li>Produit re\u00e7u endommag\u00e9 pendant le transport<\/li><li>Erreur de livraison (produit diff\u00e9rent de celui command\u00e9)<\/li><li>Exercice du droit de r\u00e9tractation dans les conditions susmentionn\u00e9es<\/li><\/ul><p> <\/p><p><strong>Proc\u00e9dure de retour<\/strong><\/p><ol><li>Contactez notre service client\u00e8le dans les 14 jours suivant la r\u00e9ception<\/li><li>Attendre les instructions pour l&rsquo;envoi en retour<\/li><li>Emballer soigneusement les bouteilles dans leur emballage d&rsquo;origine<\/li><li>Exp\u00e9dier le produit \u00e0 l&rsquo;adresse indiqu\u00e9e<\/li><\/ol><p> <\/p><p><strong>Remboursement<\/strong><\/p><p>Une fois les marchandises retourn\u00e9es re\u00e7ues et v\u00e9rifi\u00e9es, le remboursement sera effectu\u00e9 dans un d\u00e9lai de 14 jours ouvrables en utilisant le m\u00eame mode de paiement que l&rsquo;achat d&rsquo;origine.<\/p><p> <\/p><p><strong>Frais d&rsquo;exp\u00e9dition<\/strong><\/p><ul><li>En cas de produit d\u00e9fectueux ou d&rsquo;erreur d&rsquo;exp\u00e9dition : les frais de retour sont \u00e0 notre charge.<\/li><li>En cas de retrait volontaire : les frais de retour sont \u00e0 la charge du client.<\/li><\/ul><p> <\/p><p><strong>Contact<\/strong><\/p><p>N&rsquo;h\u00e9sitez pas \u00e0 nous contacter si vous avez des questions concernant notre politique de retour et de remboursement :<\/p><ul><li>Courriel : info@ivinidimiriam.ch<\/li><\/ul><p> <\/p><p><strong>Notes juridiques<\/strong><\/p><p>Nous nous r\u00e9servons le droit de modifier cette politique \u00e0 tout moment. Toute modification sera publi\u00e9e sur cette page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour et de remboursement Informations g\u00e9n\u00e9rales La cave de Miriam Hermann Gaudio, situ\u00e9e \u00e0 6988 Castel di Monteggio, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-30830","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retours et remboursements - I vini di Miriam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retours et remboursements - I vini di Miriam\" \/>\n<meta property=\"og:description\" content=\"Politique de retour et de remboursement Informations g\u00e9n\u00e9rales La cave de Miriam Hermann Gaudio, situ\u00e9e \u00e0 6988 Castel di Monteggio, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/\" \/>\n<meta property=\"og:site_name\" content=\"I vini di Miriam\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ivinidimiriam\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-18T08:39:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/\",\"url\":\"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/\",\"name\":\"Retours et remboursements - I vini di Miriam\",\"isPartOf\":{\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/#website\"},\"datePublished\":\"2024-09-28T14:10:26+00:00\",\"dateModified\":\"2025-05-18T08:39:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/ivinidimiriamshop.ch\/fr\/?page_id=30859\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Retours et remboursements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/#website\",\"url\":\"https:\/\/ivinidimiriamshop.ch\/fr\/\",\"name\":\"I vini di Miriam Shop\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ivinidimiriamshop.ch\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/#organization\",\"name\":\"I vini di Miriam Shop\",\"url\":\"https:\/\/ivinidimiriamshop.ch\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ivinidimiriamshop.ch\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-02-alle-19.31.25-1024x473.png\",\"contentUrl\":\"https:\/\/ivinidimiriamshop.ch\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-02-alle-19.31.25-1024x473.png\",\"width\":1024,\"height\":473,\"caption\":\"I vini di Miriam Shop\"},\"image\":{\"@id\":\"https:\/\/ivinidimiriamshop.ch\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ivinidimiriam\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Retours et remboursements - I vini di Miriam","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/","og_locale":"fr_FR","og_type":"article","og_title":"Retours et remboursements - I vini di Miriam","og_description":"Politique de retour et de remboursement Informations g\u00e9n\u00e9rales La cave de Miriam Hermann Gaudio, situ\u00e9e \u00e0 6988 Castel di Monteggio, [&hellip;]","og_url":"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/","og_site_name":"I vini di Miriam","article_publisher":"https:\/\/www.facebook.com\/ivinidimiriam","article_modified_time":"2025-05-18T08:39:47+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/","url":"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/","name":"Retours et remboursements - I vini di Miriam","isPartOf":{"@id":"https:\/\/ivinidimiriamshop.ch\/fr\/#website"},"datePublished":"2024-09-28T14:10:26+00:00","dateModified":"2025-05-18T08:39:47+00:00","breadcrumb":{"@id":"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ivinidimiriamshop.ch\/fr\/retours-et-remboursements\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/ivinidimiriamshop.ch\/fr\/?page_id=30859"},{"@type":"ListItem","position":2,"name":"Retours et remboursements"}]},{"@type":"WebSite","@id":"https:\/\/ivinidimiriamshop.ch\/fr\/#website","url":"https:\/\/ivinidimiriamshop.ch\/fr\/","name":"I vini di Miriam Shop","description":"","publisher":{"@id":"https:\/\/ivinidimiriamshop.ch\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ivinidimiriamshop.ch\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/ivinidimiriamshop.ch\/fr\/#organization","name":"I vini di Miriam Shop","url":"https:\/\/ivinidimiriamshop.ch\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/ivinidimiriamshop.ch\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/ivinidimiriamshop.ch\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-02-alle-19.31.25-1024x473.png","contentUrl":"https:\/\/ivinidimiriamshop.ch\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-02-alle-19.31.25-1024x473.png","width":1024,"height":473,"caption":"I vini di Miriam Shop"},"image":{"@id":"https:\/\/ivinidimiriamshop.ch\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ivinidimiriam"]}]}},"_links":{"self":[{"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/pages\/30830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/comments?post=30830"}],"version-history":[{"count":2,"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/pages\/30830\/revisions"}],"predecessor-version":[{"id":30833,"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/pages\/30830\/revisions\/30833"}],"wp:attachment":[{"href":"https:\/\/ivinidimiriamshop.ch\/fr\/wp-json\/wp\/v2\/media?parent=30830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}